Privacy Policy

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Effective Date: 4/2/2024

Welcome to the website of Ridgeline Heating and Cooling LLC. We are committed to protecting the privacy of our customers and website visitors. This Privacy Policy outlines the types of information we may collect from you or that you may provide when you visit our website and our practices for collecting, using, maintaining, protecting, and disclosing that information.

1. Information We Collect

We collect several types of information from and about users of our website, including information:

• By which you may be personally identified, such as name, postal address, email address, telephone number ("personal information");
• About your internet connection, the equipment you use to access our website, and usage details.

2. How We Use Your Information

We use information that we collect about you or that you provide to us, including any personal information:

• To present our website and its contents to you;
• To provide you with information, products, or services that you request from us;
• To fulfill the purposes for which you provided the information or that were described when it was collected, or any other purpose for which you provide it;
• For any other purpose with your consent.
•  Ridgeline Heating and Cooling does not sell or share personal information with third parties for marketing/promotional purposes. 

3. Disclosure of Your Information

We may disclose aggregated information about our users, and information that does not identify any individual, without restriction. We may disclose personal information that we collect or you provide as described in this privacy policy:

• To our subsidiaries and affiliates;
• To contractors, service providers, and other third parties we use to support our business;
• To a buyer or other successor in the event of a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of Ridgeline Heating and Cooling LLC's assets;
• For any other purpose disclosed by us when you provide the information;
• With your consent.

4. Data Security

We have implemented measures designed to secure your personal information from accidental loss and from unauthorized access, use, alteration, and disclosure. However, the transmission of information via the internet is not completely secure. Although we do our best to protect your personal information, we cannot guarantee the security of your personal information transmitted to our website.

5. Changes to Our Privacy Policy

It is our policy to post any changes we make to our privacy policy on this page. If we make material changes to how we treat our users' personal information, we will notify you through a notice on the website's home page.

6.  Third-Party Links and Partnerships

Our website features links to third-party websites, including those of brands for which Ridgeline Heating and Cooling LLC is a direct dealer, as well as our financing partner, Synchrony. While we offer these links to provide additional resources and services to our customers, it's important to note that these sites have their own privacy policies and practices, which might differ from ours. We have no control over the content on these external sites, nor do we bear responsibility for their privacy practices. We encourage you to read the privacy policies of any third-party site you visit through our website. Our partnership with these brands and Synchrony is designed to enhance the services we provide but does not imply endorsement of third-party content or their privacy practices.

7. Contact Information

To ask questions or comment about this privacy policy and our privacy practices, contact us at: 844-200-7045.